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01369.com Return Policy & Liability Release

OUR MAIN GOAL IS YOUR SATISFACTION!

RETURN POLICY:
All returns must be unused, in new condition and in the original packaging with all accessories, and manuals. We will not accept physically damaged or used products. Shipping, handling and COD charges are non-refundable. Customer is responsible for any shipping/handling fee regarding returned or exchanged merchandise. All returns are subject to a 10% restocking fee.

Absolutely no returns on used merchandise.
Absolutely no returns on assembled boards


No returns are accepted without prior authorization from 01369.com. Please e-mail us or Call (1-520-971-4331) for return authorization before you mail anything.

Returns must be shipped by USPS Insured Parcel Post or UPS to 01369.com within 7 days after return authorization is granted.

CLAIMS:
All claims for damages or shortages must be reported to the carrier immediately and to us within 48 Hours or customer assumes full responsibility for damage and/or loss.

UNDELIVERABLE PACKAGES:
01369.com accepts no responsibility in the event that packages are undeliverable due to incorrect or improperly submitted address information. Shipping charges are non-refundable. You will be contacted and offered the option of having your order reshipped for an additional shipping charge or a refund of the purchase price of the Merchandise that was originally ordered less a 10% restocking fee.

LIABILITY:
01369.com accepts no responsibility for accidents, injuries or damage incurred as a result of possession or use of any merchandise or equipment received from this company for any reason including but not limited to: improper use, defect in design or production, improper or incorrect assembly, damage from shipment or handling. The buyer and/or user further agrees to hold harmless any and all employees, representatives and assets of 01369.com. The buyer and/or user further assumes all responsibility for obtaining and using any necessary safety equipment in accordance with manufacturer recommendations. Additionally, the buyer/user accepts the fact that skateboarding, snowboarding, and mountainboarding in any form, is an inherently dangerous activity that can result in serious injury or death, and agrees to obtain any necessary, instruction, supervision or safety materials. 01369.com accepts no responsibility for typographical errors on this web site.

These terms and conditions are subject to change without notice.

I HAVE READ THIS AGREEMENT AND RELEASE OF LIABILITY AND COMPLETELY UNDERSTAND ITS CONTENT. I UNDERSTAND THAT IT PROVIDES A COMPREHENSIVE RELEASE OF LIABILITY AS TO MYSELF, MY MINOR CHILDREN AND ALL OTHERS TO WHOM I MAY PROVIDE THE EQUIPMENT PURCHASED FROM 01369.COM.

01369.COM STRONGLY RECOMMENDS THAT WHEN SKATING, SNOWBOARDING OR MOUNTAINBOARDING, YOU ALWAYS WEAR THE PROPER PROTECTIVE GEAR INCLUDING, HELMET, WRIST GUARDS, ELBOW PADS AND KNEE PADS. SKATE,SNOWBOARD AND MOUNTAINBOARD WITHIN YOUR ABILITY.
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